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Terms of Service

DNDB Version 1.1. Last updated: 1 September 2026.

These Terms of Service (the "Terms") govern your access to and use of the website dndb.digital and any subdomain, page or file served from it (the "Site"), and any free material we publish or send you before a paid engagement begins.

If you engage us to carry out paid work, that work is governed by our Client Services Agreement (Public Offer), which takes precedence over these Terms in relation to the work itself. How we handle personal data is described in our Privacy Policy.


1. Who we are

The Site is operated by:

Viktor Fediuk, Empresário Individual, trading as DNDB (previously trading as D&D Partners) CNPJ 65.396.022/0001-68 São Paulo, SP, Brazil. The full registered address is available in the public CNPJ registry and on request by email Email: agency@dndb.digital

In these Terms, "we", "us" and "our" mean DNDB. "You" means the person or organisation accessing the Site.


2. Acceptance of these Terms

By accessing the Site, submitting the contact form, booking a call, or requesting an audit, estimate or proposal from us, you accept these Terms. If you do not accept them, do not use the Site.

If you use the Site on behalf of a company or other organisation, you confirm that you are authorised to accept these Terms on its behalf, and "you" then means that organisation.


3. Who the Site is for

The Site and our services are directed at businesses, organisations and professionals acting for purposes related to their trade, business, craft or profession. They are not directed at consumers, and we do not offer our services for personal, family or household use.

If, despite this, you contract with us as a consumer under the law that applies to you, nothing in these Terms or in the Client Services Agreement removes or limits any right that the law gives you and that cannot be excluded by agreement.

The Site is not directed at children. We do not knowingly collect personal data from anyone under 18.


4. Prices, estimates and proposals are not binding offers

This is important, so we state it plainly.

4.1. Any price, price range, "from" figure, timeframe, package description or comparison table published on the Site, in our portfolio, in a downloadable document, in an advertisement or in a social media post is indicative information intended to help you plan a budget. It is not an offer capable of acceptance and it does not create a contract.

4.2. The published figures assume an average project of the type described. Your project may be simpler or more complex. The scope, price and dates that bind us are only those set out in a written Proposal issued to you and identified by a project name and a date.

4.3. A Proposal is valid for the period stated in it and, if no period is stated, for 14 calendar days from the date of issue. After that we may reissue it with different figures.

4.4. We may change, suspend or withdraw any published price, package or service at any time without notice. A change does not affect a Proposal already accepted by you.

4.5. Obvious errors, such as a price with a missing digit or a package that clearly contradicts the rest of the Site, do not bind us and may be corrected before the work begins.


5. Free audits, estimates and other free material

5.1. We offer free audits, estimates and recommendations. These are provided as they are, at no charge, as an aid to your own decision making. They are not a professional opinion, and they are not legal, financial, accessibility, security or tax advice.

5.2. A free audit is produced from what we can observe from outside your systems, in limited time, without access to your analytics, your servers or your business context. It may be incomplete or wrong. Verify anything material before you act on it.

5.3. Requesting or receiving free material puts you under no obligation to buy anything, and puts us under no obligation to proceed with the project.

5.4. We keep the copyright in the audits, reports, estimates and other documents we produce for free. You may use them internally for your own decision making. You may not publish them, resell them or pass them to another supplier as a specification without our written permission.


6. Enquiries and response times

6.1. The "response within 24 hours" statement on the Site is our working target for a first reply during business days, not a contractual guarantee.

6.2. Submitting the contact form or booking a call slot does not create a contract, does not reserve capacity and does not oblige us to take the project. We may decline any enquiry without giving reasons.

6.3. A call slot you select through the Site is a request. It is confirmed only when we confirm it to you by email.


7. Content on the Site

7.1. Everything on the Site, including text, layout, code, design, animation, 3D scenes, illustrations, logos, photographs, case studies and the arrangement of all of it, is owned by us or licensed to us, and is protected by copyright and other intellectual property rights.

7.2. You may view the Site, and print or download extracts for your own internal, non-commercial evaluation of whether to work with us. You may quote short extracts with attribution and a link.

7.3. You may not, without our prior written permission: copy or republish any substantial part of the Site; use our code, design or copy as a basis for another site; use our name, logo or case studies to imply a relationship that does not exist; scrape or systematically extract content; or use the Site or its content to train, fine-tune or ground a machine learning model or AI system.

7.4. Client work shown in our portfolio remains the property of the respective clients. Trade marks of third parties on the Site belong to their owners and are used to identify their products only.


8. Case studies and figures we publish

8.1. Case studies describe what we did for a specific client, in that client's market, at that time, with that client's budget and materials. They are examples of our work, not predictions.

8.2. Any metric we publish, such as a change in conversion, traffic, load time or ranking, refers to that one project and the conditions around it. We do not promise that you will get comparable results.

8.3. Some case studies are published in a shortened or anonymised form because of confidentiality obligations to the client.


9. Acceptable use

You agree not to:

We may block access from any address, refuse to deal with anyone, and report unlawful activity to the appropriate authorities.


10. Third-party services and links

10.1. The Site links to third-party platforms, including Behance, Dribbble, LinkedIn, Clutch and Upwork. We do not control them and we are not responsible for their content, their terms or their handling of your data.

10.2. Parts of the Site rely on third-party technology, including a video player and a 3D scene loaded from external providers, and analytics that load only if you accept them. These are listed in our Privacy Policy.

10.3. A link from us is not an endorsement.


11. Availability

We try to keep the Site available and correct, but we do not guarantee that it will be uninterrupted, error free, free of harmful components, or that any information on it is current. We may change, suspend or withdraw all or part of the Site at any time, without notice and without liability.


12. Disclaimer

To the fullest extent permitted by law, the Site and all free material are provided as they are and as available, without warranty of any kind, whether express or implied, including any implied warranty of merchantability, fitness for a particular purpose, accuracy or non-infringement.

Nothing in this section limits our liability for fraud, for fraudulent misrepresentation, for death or personal injury caused by our negligence, or for anything else that cannot be limited under the law that applies.


13. Limitation of liability

13.1. To the fullest extent permitted by law, we are not liable for any indirect, incidental, special or consequential loss, or for loss of profit, revenue, business, goodwill, data, anticipated savings or opportunity, arising out of or in connection with your use of the Site or of any free material, whether the claim is in contract, in tort, under statute or otherwise.

13.2. Our total liability arising out of or in connection with the Site and any free material is limited to US$100.

13.3. Liability arising from paid work is governed instead by the Client Services Agreement, which sets its own limits.


14. Your responsibility for what you send us

You are responsible for everything you submit through the Site. You confirm that you have the right to send it, that it does not infringe anyone's rights, and that it contains no confidential information of a third party that you are not permitted to disclose.

Do not send passwords, access credentials, payment card details or sensitive personal data through the contact form. The form is not designed for that. If we need access to your systems during a project, we will agree a secure method with you.

Any unsolicited idea, concept or suggestion you send us is sent on a non-confidential basis unless we have signed a confidentiality agreement with you first. We will not be liable for using an idea that resembles one you sent us on that basis.


15. Privacy and cookies

Our handling of personal data, our use of analytics, and the storage we place on your device are described in the Privacy Policy, which forms part of these Terms.


16. Changes to these Terms

We may update these Terms at any time. The current version is always the one published on the Site, with the version number and date at the top. Changes take effect when published and apply to your use of the Site from that moment. Changes do not affect a Proposal you have already accepted.


17. Governing law and disputes

17.1. These Terms, and any dispute or claim arising out of or in connection with them or with the Site, are governed by the laws of the Federative Republic of Brazil.

17.2. The courts of the Judicial District of São Paulo, State of São Paulo, Brazil have exclusive jurisdiction, and both parties waive any other forum, however privileged.

17.3. Before starting proceedings, both parties will try in good faith to resolve the dispute by direct negotiation for at least 30 days from written notice of it.

17.4. This section does not deprive you of the protection of any mandatory rule of the country where you are established, if that rule applies to you and cannot be excluded by agreement.


18. General

18.1. Severability. If any provision of these Terms is held invalid or unenforceable, the rest remains in force and the invalid provision is treated as replaced by the closest valid provision to the original intent.

18.2. No waiver. If we do not enforce a provision, that is not a waiver of it and does not prevent us from enforcing it later.

18.3. Assignment. You may not assign your rights under these Terms. We may assign ours to a successor to our business, and will tell you if we do.

18.4. Language. These Terms are published in English. If we publish a translation and the versions conflict, the English version prevails, except where the law that applies to you requires otherwise.

18.5. Contact. Questions about these Terms: agency@dndb.digital.

DNDB · Viktor Fediuk, Empresário Individual · CNPJ 65.396.022/0001-68 · São Paulo, Brazil · agency@dndb.digital
The Provider previously traded as D&D Partners. This document is effective from 1 September 2026.